FAQ

BLM DELIVERIES FAQ

Frequently Asked Questions

**FAQ - Local Parcel Delivery**

At BLM DELIVERIES, our local parcel delivery service operates within the provinces of Ontario and Quebec. Once you request a delivery, our driver will arrive at the pick-up point and scan the provided code using their cell phone. Our GPS system will then guide the driver to the delivery address for a seamless and efficient delivery experience.

Our local delivery rates are based on the distance from the parcel pick-up point to the delivery address. You only pay for the first package. All additional packages in your shipment to the same delivery address are billed at $1, or $2, or even $3 each, depending on the delivery distance. .


For our local deliveries, we utilize a fleet of trucks and minivans equipped to handle various package sizes and quantities. Our vehicles are well-maintained to ensure safe and timely deliveries.

We can accommodate parcels of varying sizes and weights within reasonable limits. For any specific concerns about the size or weight of your parcel, please reach out to our customer support team for further assistance.

We strive to deliver all parcels on time. However, unforeseen circumstances such as traffic or weather conditions may cause slight delays. If you experience any delays, please contact our customer support team, and we'll provide you with the necessary updates and solutions.

Our local parcel delivery services operate during regular business hours, Monday to Friday. Specific delivery hours may vary based on the destination and demand. For any time-sensitive deliveries or special requests, please contact our customer support team to explore available options.

There is no set limit on the number of parcels you can include in a single local delivery request. However, for large quantities or bulk shipments, we recommend contacting our team in advance to ensure efficient handling and planning.

Yes, we do offer same-day and rush delivery options for local parcels, subject to availability. If you require an urgent delivery, please select the appropriate service during the booking process or get in touch with our team to discuss your requirements.


Absolutely! We provide a comprehensive parcel tracking system that allows you to monitor the status of your delivery in real-time. Once your parcel is picked up, you will receive a tracking number that you can use to access updates on its location and estimated delivery time.

At BLM DELIVERIES, we prioritize the safe delivery of all parcels, including delicate or fragile items. Our drivers are trained to handle such items with care, and we use appropriate packaging materials to ensure the protection of your valuable goods during transit.

**FAQ - Local Parcel Delivery**


Yes, we are excited to offer international shipping services. We partner with the Golden Trade Platform to facilitate the delivery of vehicles, poultry, potatoes from Canada to Africa, and natural rubber and fresh fruit from Africa to Canada and other global destinations.


To get a quote for an international shipment, including vehicles, poultry, potatoes, natural rubber, or fresh fruit, please contact our international shipping team or use the quote request form on our website. We will provide you with a customized quote based on the type of shipment and its destination.

International shipping involves compliance with various regulations and customs procedures specific to each country. As your shipping partner, we will handle all necessary documentation and work closely with customs authorities to ensure a smooth and hassle-free shipping process.

The duration of international shipping can vary depending on the destination and the type of shipment. Factors like distance, customs clearance, and mode of transport play a role in determining the shipping time. We will provide you with an estimated delivery timeframe when you request a quote for your specific shipment.

While we do our best to ensure timely and trouble-free deliveries, international shipments may occasionally encounter unforeseen challenges. If you experience any issues or delays, please contact our international shipping support team immediately. We will work diligently to resolve the situation and keep you informed throughout the process.

Yes, international shipments require specific documentation, including customs forms, export/import permits, and relevant shipping invoices. Our international shipping team will guide you through the required paperwork and assist with the documentation process.

Shipping hazardous or restricted materials internationally requires compliance with strict regulations. Please inform our international shipping team about the nature of your shipment, and they will advise you on whether we can facilitate the transportation of such items.

While we take all necessary precautions to ensure safe transit, unfortunate events like damage can occur. If your shipment sustains damage during transit, please contact our international shipping support immediately. We will initiate a claim process and work towards a satisfactory resolution.

Yes, international shipments may have size and weight restrictions based on the destination country and mode of transport. We will inform you of any limitations during the quote process and help you find suitable solutions if needed.

To ensure smooth customs clearance, it's essential to provide accurate and detailed information about the contents of your shipment. Work closely with our international shipping team, and we will assist you in preparing the necessary documentation and complying with customs regulations.

Thank you for choosing BLM DELIVERIES, where your satisfaction is our top priority.

If you have any other questions or concerns not addressed in these FAQs, please don’t hesitate to contact our customer support team. We are here to assist you and provide you with the best delivery and shipping solutions.

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Remember, our customer support team is always available to address any queries or concerns you may have regarding your local parcel delivery or international shipping needs. Feel free to reach out to us anytime for personalized assistance and a seamless delivery experience.

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Welcome to BLM DELIVERIES, your trusted and reliable parcel delivery company based in Ottawa, Ontario, Canada.